Cancellation & Refund Policy

Plans change. This policy sets out what happens if you need to cancel a confirmed booking with Tripfytours.

How to cancel

Cancellations must be sent to us in writing by email. The date we receive your written notice is the date used to calculate charges.

Cancellation charges

Unless your written quotation states otherwise, the following applies to the total trip cost:

• More than 30 days before travel — the advance is refunded, less an administrative fee and any non-refundable amounts already committed to suppliers.
• 15 to 30 days before travel — 25% of the total cost is charged.
• 7 to 14 days before travel — 50% of the total cost is charged.
• Less than 7 days before travel, or no-show — the full cost is charged.

Non-refundable components

Some elements are non-refundable once booked regardless of notice given, including airline tickets, helicopter tickets, peak-season hotel bookings and certain permits. These are identified in your quotation.

Peak periods

Different terms may apply to travel during peak periods, including the Amarnath Yatra season, Christmas, New Year and Eid. Any such terms will be stated in your written quotation.

If we cancel

If we cancel a confirmed trip for a reason within our control, you receive a full refund of everything paid to us. Where a trip cannot proceed because of weather, road closures, government restrictions or other events beyond our control, we will offer alternative dates or refund whatever we are able to recover from suppliers.

Refund processing

Approved refunds are processed to the original payment method, normally within 7 to 14 working days of agreeing the amount.

Insurance

We strongly recommend travel insurance covering cancellation, medical costs and trip interruption, particularly for high-altitude travel.